Great experience. We booked our honeymoon through this agent and his company. Having never been to Italy or Germany before, we wanted someone who could give us some guidance along the way. We wanted to go to Oktoberfest and our hotel was within walking distance to that as well as the center of Munich. Our hotel in Rome was walkable to all the sights. He gave us a clear itinerary with handouts for each transfer, tour, and hotel stay along our trip. The transfers were always right on time and comfortable. We made a few changes to transfer times during the trip and he was accommodating to that as well. Our travel agency took a lot of the stress out of planning and traveling in Europe.
Only minor issue was that one of the transfers was unnecessary as our hotel in Rome was a 1 minute walk from the train station-- it actually took longer for him to drive us there. Also, the transfers get you to the airport or train station way too early. We had a few hours of waiting at the Naples train station, Rome airport, and Munich airport which could have been spent exploring the cities.
Eating all the food and drinking all the wine in Italy, going to Da Adolfo (a private beach with seafood restaurant) in Positano, taking a cooking class in Sorrento, and going to Oktoberfest in Munich!
I would have stayed longer in Positano (because it was so beautiful) and not have taken the Vesuvius/Pompeii tour. It just wasn't for us.
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