Overall we enjoyed our experience. We liked the hotels we stayed in and most of the activities. We did think that it would have been helpful to know how long it would take to drive from one location to another. Had we known we'd likely have dropped a few events because it took far too long to get from place to place.
We were most impressed by the canyoning. The people who ran that business and took us canyoning were really fun and made the experience really worth while. They also took pictures during the whole thing that turned out very well.
We also enjoyed scuba diving and while I haven't been to other locations in Bali, I think Lembongan Island was very interesting.
We very much disliked our tour guide. Her English was broken at best and she has the wrong personality for the profession. She would ask awkward questions and didn't provide helpful or interesting information about Bali. Some of that was due to the language barrier. When I asked about temples or certain religious practices she would use the indonesian terms and that made it very difficult for me to follow. Unlike many of the people we met in the tourist industry in Bali, she was very low energy. Since we spent hours in the car with her (which we didn't like either) it would have been nice if she had spent that time cheerily talking about bali or alternatively reading our mood and seeing that we'd like to nap or read. We both came to dread getting in the car with her.
I'll say again, we would have liked to know how long it would take to drive from place to place prior to going. We also felt squashed in like sardines when we went to the traditional balinese dance. We didn't like it but there were literally people who were obviously too claustrophobic to continue sitting in the theatre. Had we known it was so far and so packed we would have avoided the event.
TRAVEL COMPANY COMMENTS:
Thank you for taking the time to provide some feedback about your trip. We're so glad to hear that you enjoyed your trip to Bali, it's a beautiful destination with so much to see and do! The canyoning excursion is definitely a favorite of ours too and while it does require a long transfer from Ubud, we feel that its worth it and so glad that you felt the same!
We do apologize for any issues with your guide and will certainly be looking into this further. And we appreciate your suggestion for providing more information on transfer times in advance; I do agree that distances in Bali are further than most people anticipate.
Thanks again for taking the time to provide us with your feedback and for traveling with our company.
Each review is written by a verified traveler who was matched by Zicasso to the reviewed agency. Traveler must have purchased and traveled.
Zicasso matches you with the world’s best travel specialists.
Get Your Trip Planned
"Everything was so easy and every detail taken care of."
"Overall, we had an amazing experience. Our hotels were top notch!"
"Everything was handled flawlessly from the pick up at the airport to getting us to every hotel and tour."
Copyright © 2020 Zicasso, Inc. All Rights Reserved. CST 2124858-50.
Headquarters: 1580 W. El Camino Real, Suite 14,
Mountain View, CA 94040, USA
Denver Branch: 1407 Larimer Street, Suite 300,
Denver, CO 80202, USA