Our agent was marvelous. From the beginning, she was attentive and responsive and truly listened to what I was looking for in our trip in Italy. She suggested them most marvelous hotels & tours and I can't express how wonderfully it all worked out. Very, very smooth. I also appreciated the "behind the scenes" activity that she arranged - she contacted each hotel & ensured that all was well and just generally went above and beyond most of my travel service experiences. I would and have already recommended this company to my friends and family.
Hotels were fantastic. We felt very safe and comfortable and the hotels themselves were just lovely. The tours were excellent as well.
I'd book a few tours into the museums - that wasn't our agent's fault - my daughter didn't think she wanted to go into some of these. She of course figured that out after she was there!
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