We had an exceptional family holiday in Italy thanks to our travel agent and her company. We had a number of telephone and email exchanges to formulate the perfect itinerary for our family. From our initial contact, it was apparent that we had the right company for us. They understood the issues of travelling with teenagers and were respectful of our budget. Our travel agent provided many suggestions for activities which we would not likely have discovered on our own. She was also able to accommodate the last minute addition of our son seamlessly and for that, we are so grateful. Our flight was late arriving in Italy and our first 24 hours had to be rescheduled and this was done without incident. Our itinerary was very full and busy, and all was meticulously organized and scheduled. We were never left waiting for drivers/guides and this allowed us all to relax and fully enjoy our holiday. The few minor issues that occurred were dealt with immediately, and our agent was always available and in regular contact. When we arrived, we were provided with a "welcome" package which contained an iPhone that had useful contact/travel information. This was a tremendous convenience for us and we used it constantly throughout the trip. This was the best family vacation we have ever taken and we would highly recommend this company.
A major factor in the enjoyment of the trip was the fact that we did not have to worry about any logistics - all we had to do was follow the itinerary. This allowed us to relax and really experience what we were seeing and doing. We always felt safe with the staff hired to drive/guide us.
We enjoyed experiencing Italian cuisine and found Italians to be very welcoming. It is a beautiful country and we will be returning!
Particularly memorable parts of the trip for our family: driving Tuscany and wine tasting with our tour guide, il Turuziello agricultural tour near Sorrento, Capri boat tour, guided tours of Pisa/Lucca and tour of Pompeii, and the vespa tour of Rome.
The only slight disappointment with our itinerary was the "foodie tour" which we took in Rome. It was not as described, and we didn't find it to be very interesting.
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