Our family had an amazing trip to Italy, thanks to our travel agent. It was our children's first time traveling to Italy and we had a lot of days to spend so our travel agent designed a 6-city itinerary spanning 17 days. We were able to visit all the must-see places and to a certain extent, avoided the crowd and long lines, thanks to the private tours she arranged to some of the really busy sights. And because of the many stops in our itinerary, having a private driver to transfer us in and out of hotels and train stations made for a stress-free and enjoyable travel experience!
Our travel agent also provided us with a local cellphone loaded with all the contacts and tour documents which we were able to access anytime, make local calls and access google maps to help us navigate the city streets! Our agent was very responsive to all of my inquiries and checked on us regularly to make sure everything is running smoothly. The tour guides she contracted for each of our stops were very knowledgeable, experienced with great English-speaking skills. I can't recommend this travel agent and her services enough!
There were so many highlights but it was really memorable to cruise around Positano, the Amalfi Coast and Capri with the children jumping out of our boat and swimming in the Mediterranean Sea. We had so much fun with our host, during our cooking class in Florence; discovering the food scene in Rome during our food tasting walking tour in the Trastevere area with our guide, and learning all about the ruins of ancient Rome and Pompeii!
One thing I would do differently is to research more on the hotels that were suggested. Although all were 4-stars according to trip advisor, some of the hotel rooms were dated and really tight! We had 2 rooms at each stop and our agent did a great job making sure that my children's rooms have 2 separate beds so that helped a lot.
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