We were extremely satisfied with this company. Our travel agents were both very responsive on all our questions, and they did a wonderful job planning our trip and providing many options for our daily activities. Their private drivers were friendly and spoke fluent English, and always arrived on time. The travel company verified our plans with all activity providers, and ensured everything went smoothly during our travel. Their choices for our accommodations were generally outstanding (see below). Our daily activities were well planned, the guides spoke excellent English and were very knowledgeable about the surroundings and wildlife.
We really enjoyed our hikes within Arenal (especially the hanging-bridge walk) and Manuel Antonio and seeing the wide variety of wildlife. Our daughter most enjoyed the zipline in Monteverde. While all of our hotels were very nice, the hotel in Manuel Antonio was truly above our expectations.
I really wish we could have extended the trip by at least 3 days. Our trip through Monteverde was rushed due to our schedule, and we definitely could have spent an extra day in both Manuel Antonio and Arenal.
I would have considered having a car in Arenal, as it is not convenient to get around the area without a car. We didn't really have any need for a car in Monteverde or Manuel Antonio
We did a horseback riding tour in Jaco, and while it was nice and our daughter really enjoyed it, it was the only one of our tours that felt 'commercial'. I would probably opt for an alternate venue for this activity.
We probably would opt for an alternate hotel in Monteverde; while we were impressed by the grounds at the hotel, and had a very nice meal in their restaurant, the rooms were a somewhat antiquated, the walls were thin, and we had quite a bit of noise from neighboring rooms and the hallway.
Having said all that, I want to reiterate that this was a wonderful trip, and these points had a very minimal impact on our enjoyment of our vacation.
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