I booked a 9 day trip to the UK with this travel company and was supported by their agent who put together an itinerary for a journey to Oxford, Bath and London. The process by which the itinerary was developed was collaborative, efficient and easy for me; I wanted a trip that would work for both me and my teenage sons and our agent was flexible, creative and helpful.
I have been to London many times but it was lovely to see Oxford and Bath with private guided tours. The advantage of having someone else plan the logistics and make arrangements for reservations, passes, guided tours and more, was enormously helpful for me, as a single parent travelling with two teenagers. I had great peace of mind knowing that as we navigated London, we had an itinerary in place that was well-considered and appropriate and would maximize our chance to enjoy the city during the festive season.
The tour guides were exceptional, including the one in London and made a huge difference to our enjoyment of each attraction. Our hotel in London was located well, very comfortable. After long days sightseeing, this was important. Our travel agent books restaurants for us and these were thoughtfully chosen and memorable also.
I would have arranged private car service from destination to destination to avoid train travel with luggage. I didn't quite understand how Bank Holidays and Christmas closings would affect some things (long lines, crowds) and if I was travelling again to a large city over a major holiday, I would inquire more proactively about these issues.
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"the guides were attentive and flexible to our needs.they had knowledge extensive to the area and historical facts."
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"I have to say that the service that I received from this travel company and it's staff was Exceptional! Not good, not great,...
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