If I could give them 15 stars, I would. I admit to some hesitation when booking our trip to Egypt. With only the web reviews to rely on, it’s hard to know what to trust. I picked this company because of the glowing reviews and details in those reviews which indicated that they were a reliable company who took their customers seriously and went well beyond ‘normal’ to give them the best experience possible. And those reviews were totally correct. This travel agency and our trip designer were everything I could have asked for in a tour company. They were professional, responsive, willing to tailor the tour to our wishes, and the guide they provided (ask for him – he’s fantastic!), was so nice and informative and accommodating that I can’t praise him enough. Pluses: The service started at the airport with their greeter meeting us at the baggage claim. He then escorted us through customs, immigration, and to our hotel, checked us in, ordered box breakfasts for an early start the next morning and, in short, provided a full service. This set the tone for the entire trip. We flew to Luxor where we were met by our guide who stayed with us throughout the rest of the trip. His expertise was amazing and his sense of humour matched that of my husband so they had a great time. This is a huge plus – the same people throughout the trip - the same greeter at the airport each time, often the same drivers day after day, the same guide so you get to know them very well… The advice they all provided was invaluable, too. Another plus is the relationship this company has with the various hotels, etc. We got upgrades for hotel rooms and on the ship which made our trip extremely comfortable (luxurious, in fact). Wherever we went, it was smoothly handled. In one case, our travel company changed our hotel because of negative feedback from their guests and clearly demonstrated how serious they are about providing the best possible experience. Negatives: I can’t think of any except that our Cairo Hotel wasn’t in a neighbourhood where you would walk around. It wasn’t a bad area, just no shops nearby except for a high end mall attached to the hotel. Next time, I will stay closer to the pyramids. Having said that, it was an incredible two weeks.
We are thinking of a return trip when the new museum is fully opened and, before this perfect trip, I couldn’t imaging ‘needing’ to go back. We will certainly use this travel company the next time!
There were many highlights to this trip - but seeing the Pyramids for the first time, and the amazing paintings in the valley of the Queens and the tombs of the nobles, which actually outshone the tombs of the Pharaohs ranked highest! The fact that many of the paintings, even after being exposed to the elements, still looked freshly painted was a complete surprise. The cruise up the Nile also ranks high on the list, with great side trips as we travelled south.
I wouldn't do anything differently for a first trip to Egypt - it gave us a complete overview with lots of details. But if I go back, I want to spend more time on the Giza Plateau, see the new Museum when it's opened and see Amarna. I would also skip Alexandria.
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