My wife Karen and I had a wonderful experience with both the travel company and the actual 9 day trip to Costa Rica. Our Costa Rica travel company was used to help to organize and plan the trip and both of our travel planners were very friendly and easy to contact by either phone, WhatsApp or e-mail. They gave good recommendations for places to visit and sights to see during our stay, and were very accommodating when travel plans were forced to change a couple of different times during the period when COVID-19 restrictions prevented travel. Once international travel was finally allowed, our travel planners quickly arranged great accommodations, tours and transportation that allowed us to see the locations in Costa Rica we desired for our 30th wedding anniversary. Our travel planner was easy to contact during our stay, and stayed in touch periodically to ensure our travel was going smooth. We were very happy with how the trip went, and the support received from our travel company before and during our travel. We did arrange our own air travel and trip insurance, but were glad that our Costa Rica travel company and Zicasso were also willing to provide assistance with those as well.
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