First, the trip was amazing, it fulfilled everything we had hoped for, maybe more. Our travel company provided us with a detailed itinerary. Prior to the trip we were sent all the times and confirmation numbers for each activity or transportation.
I spent a considerable amount of time researching what we wanted to do and where we wanted to go on our trip to Australia. We had a set budget and each company I contacted was going way over budget, in some cases by four thousand dollars. We modified what we were planning and each company still was not able to meet budget or went way under with very few activities.
When I finally contacted this company and spoke with a trip planner, I told her what I had experienced, what we wanted to do and what our budget was. She nailed it on the first try and included some activities we had not even considered. We booked and paid for the trip nine months before we left. Each time I contacted our planner, she responded right away. When we were on our trip, we had 16 separate activities, 4 domestic flights and ground transportation for each city. We had an issue with only one activity and it is because they never notified our planner. Fortunately, we were able to have it rescheduled later in the same day. Pretty much everything she arranged went off without a hitch.
During our trip we were asked about our trip from other travelers and tour companies. Without a doubt, I would book through this tour company again.
There are too many things to describe. I will mention our favorite from each destination.
Sydney - Wilderness & Aboriginal Tour, Outback Tour in Sydney
Port Douglas - Dive & Snorkel Adventure, Great Barrier Reef
Adelaide - Barossa wine tour, Food & Wine Tour in Adelaide
Melbourne - Phillip Island Tour incl Guided Ranger, Tours
We would probably add another wine tour either from Sydney or Melbourne. The only other thing would be realizing how long a couple of the tours took. For example, Kangaroo Island is about 15 hours with 6 hours of the tour being transportation to and from the Island. It is also a lot of time on a bus during the tour on the island. Fortunately, our planner arranged us to fly back to Adelaide from Kangaroo Island, cutting about 3.5 hours off the 15 hour tour.
Great Ocean Road is about 12 hours, so was Phillip Island Tour (I'm sure there are shorter options). We did these two tours back to back, so two long days in a row. I would break them up.
We felt so good about what we were able to do while on our trip, if we get a chance to go to Australia again, we would go to different destinations to explore new and different areas.
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