In January 2018, my wife, Jeff and Peggy (longtime friends) and I discovered that we were independently considering a trip to Patagonia. We decided to travel together and combine the sites each wanted to see into a single trip. I learned of Zicasso from a friend at work and reached out to you on line. I was then contacted by our travel planner of this travel company. From the beginning, our travel planner was a Godsend. First, she listened to our wish list and offered helpful and inciteful comments and recommendations. Although I had visited Patagonia around Esquel in Argentina we had never visited Chile or father south in Argentina. Our travel planner helped us put together a trip that gave us plenty of time to enjoy our stays in our primary destinations of Torres del Pine, El Calafate and El Chalten. We had enough time to enjoy Santiago, Valparaiso and Vina Del Mar but were quickly on our way to Patagonia.
Our travel planner had arranged transfers between all of our locations. Having traveled all over the world, I was amazed to find our drivers waiting at the airports for us, our tours drivers arriving on time, our transfer drivers arriving on schedule. Everything went off flawlessly. Our guides on board spoke very good English. In El Calafate, Jeff and I went flyfishing for two days. Our guide, Federico, was great and also spoke very good English. Despite challenging conditions because of wind and rain, we each caught nice fish and even ended up being the focus of a French TV crew that was doing a tourism piece on Patagonia. I can't tell you how they edited the filming, but we mentioned our travel planner, this tour company and Zicasso in our interviews.
Our accommodations were exceptional, especially the hotel in Patagonia. Jeff and Peggy have traveled the world as have we and never enjoyed our stays at any hotel as much as we did at this hotel. Our travel planner had told us this would be a highlight of our trip and it certainly was. The food and service was First Class in all respects. Our guide at this hotel, Stephanie, became our favorite from the first hike and we requested her everyday thereafter. In Buenos Aires, we stayed at a hotel which was a wonderful location in Palermo.
The bottom line is this was truly the tip of a lifetime. While Zicasso and this travel company certainly have earned our respect and gratitude, it was our travel planner that made it all possible and made it all work. She is a dedicated and passionate representative of your companies, Patagonia and Buenos Aires. I plan to work with her on future trips and have already recommended going through your companies and requesting our travel planner for thier trips to South America.
Our stay at the hotel in Patagonia and all of our hikes in Torres del Paine were certainly the highlight but seeing Mt FitzRoy was my goal. After clouds and rain, I was able to get great views of Mr. FitzRoy on our last day in El Chalten. The bonus was meeting our travel planner in person for lunch on our last day in Buenos Aires. She is such a lovely, talented and energetic young woman.
Nothing except perhaps exercise more intensely before going. Our travel planner helped us select our dates because they would give us the best chance for good weather. We had sunshine and clear skies for our entire stay in Torres del Paine. We were able to hike each day in El Chalten and ultimately to get up close to Mt. Fitzroy with unobstructed views and no clouds. I know that she would not claim credit for controlling the weather but she hit it spot on. You can expect us to use your service again.
Each review is written by a verified traveler who was matched by Zicasso to the reviewed agency. Traveler must have purchased and traveled.
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