We recently used this travel company for a 10 night trip to Germany and Switzerland for our Anniversary. We were very pleased with their service and the arrangements. They took the time to determine what our interests were and worked with us on which sights and activities we wanted on our daily activities. We really appreciated the restaurant recommendations and loved the hotels!
They provided us with a print out of our itinerary and tickets, maps, etc for each event / city. They also provided a cellphone for use during the trip that had a German sim card. The advantage of this phone was that it was preprogrammed with contact and location information for our destinations and was also useful for keeping in touch with our Travel Advisor. Whenever we needed anything or had a question, we would call or text our travel advisor and she quickly responded. We figured this out immediately when our trip began (in Amsterdam after we spent a few days visiting friends) and the train that had been arranged was cancelled. Not speaking Dutch and not being familiar with the train system in Europe, we called our travel advisor as instructed and she immediately booked another train and provided clear instructions specifically what to do to change our ticket / where to catch the train.
We loved eating dinner outside on the patio at a restaurant in Munich that had been recommended by the Travel Agency - the locals were watching soccer (or football as they call it in Germany) and it was during the World Cup. So fun and exciting to be a part of the local sports scene and experience the fun nightlife.
We also really appreciated their suggestion to stay in one town for the Swiss Alps hiking portion of our trip instead of the town we had selected. We drove through (and ate lunch) at the town in which we had intended to stay and the town selected by the agency was ten times more charming and beautiful. I am so grateful we followed their advice on this.
This is hard to say what we would do differently as it was the best vacation either of us have ever had. Maybe we would pack less into each day and rest more but then again maybe not! The travel company provided plenty of options in our itinerary so we had the ability to do as much or as little as we wanted. Most days we got up early and took full advantage of all the wonderful opportunities to experience the local culture.
Each review is written by a verified traveler who was matched by Zicasso to the reviewed agency. Traveler must have purchased and traveled.
Zicasso matches you with the world’s best travel specialists.
Get Your Trip Planned
"The team at this travel agency are extremely nice, knowledgeable and ready to help out or give suggestions."
"Great planning and execution."
"From start to finish, our travel agents and the whole team were a delight to work with."
Copyright © 2021 Zicasso, Inc. All Rights Reserved. CST 2124858-50.
Headquarters: 650 Castro St., Suite 120-447,
Mountain View, CA 94041, USA