Our travel agent listened and understood what we wanted, then put together a great itinerary with detailed descriptions and options. Communication was excellent, and we ultimately had a personalized vacation that we could not have planned on our own. Lovely hotels, informative tours, activities, hikes, special cultural experiences, wine and food tasting, UNESCO sites, everything was perfect. Having planned most trips on my own in the past, the value of having a local expert cannot be overstated. No travel guidebook could have led us to the rich experiences that wowed us each day.
Communication during the trip was excellent as well. We always felt well cared for and informed. Cancelling and modifying some activities for an unanticipated illness was met with compassion and flexibility. All guides and drivers were timely and helpful.
We were fortunate to have a single guide/driver for the entire Slovenian portion of our trip, allowing us 9 days to settle in and discuss issues of culture, relationships, recreation, and heritage. He was generous in sharing his professional photography skills as well, helping us to better capture our memories in stunning images. Time in transit was passed with playful activities and lively discussion.
Highlights included a private visit to the workshop of a third generation craftsman of the masks and garments for the annual Kurentovanje festival in Ptuj, challenging hikes to breathtaking viewpoints, small family vineyard wine tastings, island hopping in Croatia, and lunch at Konavoski Dvori National Restaurant near Dubrovnik.
There is very little I’d change were I to do it again. I might plan a little more free time to enjoy the hotel spa or read a book in the park. I would certainly use this travel company again and will for our next visit to the region. Thank you, Zicasso!
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