During the planning process, this travel agency was always prompt and informative in responses despite the 8 hour time difference. Once the trip began, everything went exactly as the itinerary indicated. A company representative was always there to greet us after each flight even despite a flight delay and a flight that actually arrived an hour early! The accommodations that the travel company booked were all fabulous from the locations to the staff.
It's very difficulty to say what was the most memorable part of the trip since every stop brought its own surprises from the stunning locations to the first class accommodations to the wonderful food. The hot air balloon excursion over the Serengeti was extremely enjoyable surprise.
We would have added an additional day at the last safari stop to give us time to relax and enjoy the wonderful views and the accommodations at the beautiful TAASA Lodge.
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"[Our travel planner] was understanding, patient and really got involved in putting together the best itinerary we could...
"It is good travel company and provided the services as promised."
"The trip went flawlesly. The services provided were of a very high caliber as were the accommodations."
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