Overall, the trip was absolutely fantastic. We saw just about everything we ever dreamed of seeing and had fantastic guides along the way to tell us all about everything we were looking at. They provided so much additional information and we learned so much; we would absolutely recommend this trip and the company to everyone.
- Our driver in Cairo, Ashraf: He was so funny, so kind, and a great driver. On our first day, he bought us falafel, which was absolutely delicious. He was great to talk to and we literally loved having him as a driver.
- Our guide in Cairo, whose name we're unsure how to spell, Semeh - he was great! He mentioned that he's known you for years and it was so good getting to know him. We genuinely hope we get to see him again one day.
- This entire trip was mostly made amazing by the one and only, Osama. Honestly, you could not have chosen a more perfect guide for us. I wish we got to go everywhere with him. He knew so much, had answers to all our questions and clearly had such a deep passion for ancient Egyptian history, that it showed through it how he presented information and knew so much. He also helped my husband purchase customized shirts in Luxor with names in hieroglyphics.
- Other incredibly enjoyable parts: the Giza Pyramid, visiting the various mosques in Cairo, the valley of the Kings and Queens, Abu Simbel, any and all time with Osama, and scuba diving in Sharm.
- Lunch: it doesn't really seem like lunch is built into the program at all. This definitely needs to be added, not just from a timing perspective (i.e. see a temple or two in the morning, then head over to lunch before the afternoon activities), but people need to be informed of which days include a planned stop for lunch (even if its not covered in the cost of the trip) and which ones do not. Additionally, guides should either have restaurants in mind either near the current historical site on or along the way to the next place that is visited. We didn't eat lunch the first two days of our trip and when we asked our guide about when lunch was, he almost seemed surprised that we were hungry and asked where we wanted to go. We were a little confused, first because of how early we had started, how could we not be hungry, and secondly because since we did not know Cairo, we didn't really have an idea of where would be a good place to eat.
- Additional activities should be carefully listed out. As an example, there are other tombs that can be visited in the Valley of the Kings and Queens which were some of the most spectacular tombs to see. If there are any people that want to visit Egypt with cash already in hand, it would be helpful to know what's additional ahead of time (and again, carefully listed out). We never would have known about these additional tombs had we not asked, and it just makes us wonder what else was additional that we could have asked about but didn't know was an option. Other add-ons were: the Nubian village, going INSIDE the Giza pyramid, and other tombs in Valley of the Kings and Queens
- The carriage ride through Luxor. Don't even offer it as an option. It's incredibly awkward.
- The hotel in Cairo is NOT a 5 star hotel. And if they tell you it is, they're lying. It was hard going from the hotel in Aswan accommodations to this hotel for an entire week. It was so incredibly dated, the WiFi was awful, and our room had a terrible musty smell. Hindsight being 20/20 we should have asked to switch rooms but i'm not sure it would have been much difference.
- The hotel in Sharm - also not a great hotel. If someone says they're interested in visiting Sharm, allow them to find their own place to stay. This place only had food at certain times (which is just weird), it was damn near impossible to get towels and again, the WiFi was terrible. Especially if the travelers plan to do scuba dive day trips it would make sense to stay closer to the marina areas since most of the hotels pools/drink options will not be utilized.
- The St. Catherine Monastery visit was hands down, the worst day of the trip. It was 6 hours of driving to spend like, an hour at this monastery. If people forgo the portion of the trip to Mt. Sinai where there is hiking it would be best to remind them that the Monastery is very small and that a standard time spent (if the extra museum is toured) will by only 1-2 hours maximum. Also, it pains me, but our guide was terrible. He seemed very nice but his English was not good. He really didn't understand any of our questions and I can honestly say we learned nothing from him. Many times he used a piece of paper to draw out maps of The Monastery which were confusing to follow. It would be best if he had his own personal maps purchased ahead of time so that the pictures and detail would be better. It made us sad, because all our other guides were AMAZING! Then when we left, instead of taking us to lunch, he brought us to a place to purchase oils even though I had expressed how hungry I was AND that we had visited an oils place in Luxor with Osama.
- Not sure what the rules are in terms of how long the guides have to spend with us, but we definitely would have compressed some of our time in Luxor to cut a day out of that and added to either Jordan or Sharm. For example the Karnak temple/Luxor Temple day was especially short compared to the other days. Although it would make for some long days, if possible, it just seems like it would make more sense to do longer days as opposed to the few half days we had.- Apparently there are ferries that go from Sharm to Wadi Rum. Have this as an option next time, to avoid the full day of travel.
- Get rid of the guide (in Cairo). We do not understand what his role is. He repeated himself so much and generally seemed to serve no purpose greeting us each morning. Ashraf could do his job and be less annoying about it.
We are glad to hear that you had a great time with us in Egypt, thank you so much for letting us know.
You mentioned in your review that you wish that you knew about the additional tours, however, it is true that in the email exchange we had on January 15, 2018 (9 months before your trip), we have shared with you a full list of all optional tours including all the tombs and extra tours you. We totally understand that you might have missed it, and for this, we will be sure to check-in with travelers to make sure they are aware of these options before they leave for their trip.
I totally understand that you had couple comments about Luxor & Sharm hotels. As you may know these specific hotels were recommend because they fit perfectly into your budget. However, we will also make sure to share your feedback with the hotel to help them improve their services.
Regarding lunches: I totally agree with you that there should be time for lunches, and that’s what we always offer for our clients. I will make sure to emphasize with all our guides including Sameh so they pay more attention to lunch time during the trip. I can confirm to you that we already started taking care of this.
Thank you so much for traveling with us.”
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