My travel agency was AMAZING all the way through. From the moment I received her first draft of a proposed itinerary to the moment I got back home!
She is kind and thoughtful and clearly spends ALL her time making sure that everything is perfect and that you are going to enjoy your time.
We were greeted at the airport, didnt have to wait at all, and were given everything we needed for our stay: our itinerary, a cell phone and a wifi hotspot gadget!
I without a doubt highly recommend using this company for any of your Portugal needs!
I loved the day trip at the National Park with our guide. Even though my travel partner did not dress properly for the hike, he adjust our schedule and route so we could see amazing secret grottos that she could still get to with her fancy shoes :)
I also loved my day trip to Bairrada with my private driver and tour guide. He is super knowledgeable and wanted to make sure I had a great day seeing the sights and learning the history.
I LOVED my trip but if I had to do it again, I would ask in advance which wineries I was visiting. I am a wine snob and know my stuff so there are 2 I would have probably skipped or asked to swap for others. This agent is SUPER attentive and I know if I had asked she would have been fine to make that change, so its on me for not asking. For the average level wine drinker the day trips were fantastic and great. I also think that while there are pros to having the same private driver everyday, in my case, the idea of having maybe 2 days with a small group (instead of just our private tour) would have been fun to interact with new people, or even having a different driver to change up the vibe. Again, this agent reacts quickly and made changes as soon as I shared this, but I should have asked about this or shared my preferences from the beginning.
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