Nothing, however, I will say that the South Island is best suited to young fit people or even older very fit individuals who are into outdoor activities, and are not limited by their physical disabilities, even if they are moderate. I do not know whether or not re-direction to the North Island would have been more fitting for our needs, and we did explain our age and condition to both Zicasso agents
Travel Company CommentsHi Paul,
I am very surprised by your comments because I feel like I worked rather tirelessly to provide you with a number of options so you could make an informed decision on both itinerary and cost. While you did provide me with places you thought you might like to travel to, I provided you with an itinerary outline on my very first correspondence with you. I then put together several renditions of quotes, while you worked with your friend about his requirements, as well as providing different price options for you to consider.
I am sorry that in a couple of instances, I was slower getting back to you than you would have liked. When emergency situations arise for clients who are traveling, those clients do become our number 1 priority. Our travel itineraries have always been well received, because of the detail we provide. Our priority on final itineraries is to provide essential information about each item booked for you, but we also, always provide some driving notes, while trying not to make the itinerary cumbersome. A lot of people will travel with a guide book as well, for finer detail on things to see along the way.
I am sorry that I was remiss in providing you with laundry opportunities. More often than not, if people have concerns about how much to pack, they will address this with us before traveling. Perhaps it is something we should add to final itineraries, but we would have to be careful about this because hotels can change what facilities they do offer. I am glad you enjoyed your trip and that some of that was because of the way we helped put it together for you.
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