Schedule our airlines to give us some flexibility. Unfortunately (not the fault of this travel company), the airlines changed our flight time at the last minute, which would have made us miss our connection on another airline and set us back a few days on our itinerary. We had to scramble to get a connection to SFO to catch that flight. This made the first day of our trip quite stressful.This travel team did help us as much as they could that day and the travel designer went to bat for us to get us compensation from the airline (however it took 6 weeks to get that compensation).
Travel Company Comments
Many thanks for taking the time to send a review. It is so helpful to have your feedback and I do appreciate all of your comments. I enjoyed working with you and I am sorry that you found some of our communication to be a bit slow. It can be a long process when starting to work a year out from travel, and when plans change and need to be reworked. I think we got there in the end, and thankfully you got there, despite the airline company, and had a great time. Please let me know if you ever decide to travel back to our part of the world.
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