This travel agency did not listen to the specific requests we made. Hugely disappointing to travel with them. Descriptions were misleading. Hotel choices were often appalling.
The nature in Morocco is incredible. Visiting the Atlas Moutians and the Sahara were the highlights. Truly incredible vistas.
I would have planned the trip myself or traveled with a different agency.
Thanks for taking the time to review your experience traveling with us. We aim to curate a bespoke itinerary through Morocco that is in line with each traveler's unique perspectives and desires, and we are sorry to hear that your experience with us fell short on this occasion. We are always open to constructive feedback, and we sincerely regret that your trip left you with an underwhelming experience despite our very best efforts. As you know, we took great care to communicate with you extensively in the months before the trip as well as multiple times per day when you were on the ground, and we made every possible attempt to address your comments and adjust the trip logistics to your liking. On a positive note, we are delighted that you were able to enjoy key moments of the trip that we planned in and around the Atlas Mountains and the Sahara desert. We would welcome a chance to discuss your experience in more detail.
Each review is written by a verified traveler who was matched by Zicasso to the reviewed agency. Traveler must have purchased and traveled.
Zicasso matches you with the world’s best travel specialists.
Get Your Trip Planned
"My driver was courteous, punctual, kind, and always looking for ways to make me more comfortable and at home."
"Morocco is a wonderful and magical place to visit. But what made the experience unforgettable was the service we had from...
"We couldn't be more pleased with this travel company and their attention to detail."
Copyright © 2019 Zicasso, Inc. All Rights Reserved. CST 2124858-50.
Headquarters: 1580 W. El Camino Real, Suite 14,
Mountain View, CA 94040, USA
Denver Branch: 1437 Larimer Street, Suite 200,
Denver, CO 80202, USA