Our Europe trip was excellent and fun. Overall, we were very happy with the guides and excursions. Other than one particular hotel, we were happy with the hotel choices.
The travel agency was excellent.The owner of this travel company, and our agent who put our trip together, were always following up with us each day. They were available throughout the night when hiccups happened during the trip. Crazy enough, they worked through the wee hours of the late night/early morning to fix things. They also upgraded our hotel stay at 2 places without any requests from us.
We felt that our agents were genuine and had our interest at heart. We trust them to take care of us and fix any bumps that came along. We are really thrilled with this travel agency and will stay with them for any future travels to Europe.
One thing that we loved about using this travel agency was the relative smooth transition from place to place. Since they specialize in Europe, they knew how to book things so we had enough time and met the standards that we were looking for.
We absolutely loved the private/semi-private/small group tours. We realized that it would have been cheaper to plan the excursions on our own, but we would have likely skipped the guides which would have removed the depth and knowledge that we got on this trip about each place. We definitely will use guides in the future rather than just going to sites on our own.
We would like to have spent more time in Geneva as our days there coincided with a Swiss holiday so for one day, a lot of places were closed. Considering that our time in Geneva was 2 nights, missing one day was half the trip. We would definitely like 4 days in Geneva if we were to go there again.
We realized that while our Europe trip gave us an opportunity to visit 4 countries, 5 places, we definitely need at least a week or 2 in Paris and London. While 4 nights in Santorini and Mykonos is enough for us, there is so much more to see in Paris and London. Moreover, we realized that we would have loved to do excursions beyond those cities, ie. Stonehenge.
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