This tour company is wonderful! This was the first time my husband and I had used a travel agent in many years and now we can’t imagine planning a trip without them. We contacted the travel agent at this tour company after having already planned a portion of our trip on our own. We originally had planned on going only to Vienna & Salzburg, but then decided to expand our trip to Germany & France and knew we really needed help. We were directed to this company by Zicasso. As soon as we spoke with our agent, we knew she would be perfect. The travel agent was personally knowledgeable about all of the places we wanted to visit and planned such a wonderful trip for us, including private tours in every city we visited, starting with Vienna. Every guide we had was an expert and these private tours really enriched our experience of the places we were visiting. And it was such a luxury not having to worry about any connections! We received train tickets in the mail before our trip and we were picked up at every location for transfer to our hotel.
We loved too that we received an initial proposal to review before everything was finalized. Our agent is very detail oriented and planned trip in such a way that everything was seamless. One of our connections involved a very early train, which we agreed was the one to take because it was the only direct train. The agent arranged for the hotel to have breakfast boxes ready for us on checkout. We actually were given so much food by the hotel that we wound up sharing it with the train staff, who were very appreciative!
Our complete itinerary was accessible on an app, which was so helpful. Included were more information on the places we were visiting, restaurant suggestions, additional places to consider visiting, walking directions where needed, etc. And we could contact our agent & her team through the app. The whole team at this tour company is great to work with. A travel specialist works with our agent and was quick to respond to any question we had.
We look forward to working on our next trip with this tour company!
This is a very hard question because we loved our whole trip! But the impetus for our trip was the Pierre Bonnard retrospective in Vienna at the Bank Austria Kunstforum and that was wonderful. Going to the opera in Vienna was incredible, as was visiting the Spanish Riding School. All of our private tours in Vienna were great. One was a trip out of the city to the beautiful Wachau Valley for a wine tasting. And we had a few different walking tours in Vienna that were very enjoyable. (Being fans of "The Third Man," we loved riding on the Prater ferris wheel!)
We had a private "Sound of Music" tour in Salzburg that was great. And we had terrific guides in Munich. One took us on a walking tour of significant Nazi era buildings and we visited with him the "NS-Dokumentationszentrum" (the Munich Documentation Center for the History of National Socialism). This guide had a Master's in history and was very knowledgeable. (He gave several book recommendations!)
Our trip to Alsace, France was very special and we also had a great guide there, who gave us a walking tour in Strasbourg and on another day a car tour of beautiful villages in Alsace. On our own, we made a visit to the Unterlinden Museum in Colmar, which we'll always remember. We went there to see the Isenheim Altarpiece, but wound up staying the whole day there. The altarpiece was incredible and the museum had a great collection.
All of our hotels were great, but we especially loved the hotel in Vienna and the Hôtel in Colmar.
Each review is written by a verified traveler who was matched by Zicasso to the reviewed agency. Traveler must have purchased and traveled.
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