I will allocate a 1 or 2 more days in Lisboa. For Dolphin tour in Algarve, I will like it to be in a smaller boat with options to get off to visit the beaches. The resort in Algarve was an outstanding resort but the kids club (not that it was necessary since there were so much to do) was slightly below expectations.
Travel Company Comments
Hello Anne,Thank you for your email and feedback. It is always important for our team to receive feedback from our valued customers and understand how our planning and execution translated to your overall tour experience. Our biggest value is our team of travel professionals including our travel designers and local tour guides and I am happy that they were able to provide a great experience to you during your stay in Portugal. I will surely pass on your feedback to the tour guides. As part of our own debrief with our tour guides, I can tell you they all enjoyed meeting you and helping you discover the beautiful country of Portugal. We will also strongly consider your suggestions of adding some additional time in Lisbon, although sometimes flights and other time constraints makes it difficult to extend the entire journey; we do hope that you will come back to Portugal and explore some of the other amazing sights in our country. In regards to the Sea Caves and dolphins tour, it is an experience geared mostly around navigating the stunning sea grottos and exploring some of the rugged seascape in the Algarve Area. Unfortunately the time constraints do not allow us to spend more time in the beaches. We will however, review our descriptions to ensure that it is more accurate to the reality of the overall experience. Lastly, I will pass on your comments in regards to the Kids Club at the resort. We will work closely with our Hotel Partners to ensure that our little guests have the best experience possible.
In closing, we want to thank you for choosing Zicasso and trusting us to welcome you to Portugal. We hope that you can share your experience with your family and friends. Portugal and our team would love to welcome you back. Thank you.
Each review is written by a verified traveler who was matched by Zicasso to the reviewed agency. Traveler must have purchased and traveled.
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