The agent I worked with was very courteous and responded to my concerns and questions promptly. Our hotel accommodations, vouchers, tickets, passes for seeing London and transfers were all well chosen and worked without a hitch. Particularly, the interactions with hotel staff as well as, our driver were pleasant and very positive.
Seeing all the sights with my daughter without standing in long lines, going to see Mama Mia, figuring out how to get around on the tube. The London Passes worked very well!!
Have another day or two to see more sights, and perhaps have a hotel a bit more centrally located. Our agent's first hotel choice for us was fully booked by the time we paid and she made the reservations - so that was a matter of poor timing on my part, no fault of theirs.
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