Our trip to Morocco was truly exceptional in every way. Our travel designer and his team delivered top-notch customized service from initial contact all the way to our return back home. My husband and I went on a 12-day trip through much of Morocco (Rabat, Fes, Marrakech, Sahara, Atlas Mountains, Oualidia, and many amazing places in between). When we arrived, our driver welcomed us with a warm smile and said we were now family. Over the next week and a half, we truly felt that we had become family as he spent every day with us sharing what his country had to offer with such incredible enthusiasm, professionalism, and knowledge. While we spent a lot of time in the car together, our driver made sure we were never bored and he went out of his way to make every experience special for us. He is a huge asset to the company and anyone would be lucky to have such an engaging Moroccan ambassador.
The travel team did an incredible job hiring local tour guides in each city. Our guides in Rabat, Fes, and Marrakech were very knowledgeable, customized the day to our interests and energy levels, and encouraged us to participate and ask questions no matter the topic. We gained a better appreciation for the history, culture, and lifestyle of each city thanks to their passion and attentiveness to our interests. We also think they created an appropriate balance of downtime and structure.
The accommodations chosen for us were high quality and in good locations. We questioned a couple of options prior to our trip, but upon arriving, understood entirely why they were chosen. For example, while we expected beautiful riads in the main cities (and they did deliver here!) we were pleasantly surprised to stay in a beautiful garden hotel in Skoura on the way to Marrakech. Of course, the desert camp was a once-in-a-lifetime experience that we'll be talking about for years to come.
We were most impressed by the many nice touches the company took to provide the perfect experience for us. When we landed, we were surprised with a customized leather bag with my name in Arabic, a local cell phone, some petty cash in local dirhams, and a covid safety kit (I should note that covid was not a concern, and precautions were taken - we felt very safe). My husband was dying to try the best local tagine the country had to offer. The travel team not only set up a quality tagine lunch in Marrakech but took us behind the scenes to see the dish being made. They also made sure we always had access to bottled water and snacks in the car.
I struggle to write a review that truly reflects how amazing our experience was, but this travel team provided us with the access, luxury, and adventure that we could only have dreamed of. I highly recommend their services - you will be delighted and all expectations will be exceeded.
Each review is written by a verified traveler who was matched by Zicasso to the reviewed agency. Traveler must have purchased and traveled.
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