This was our first trip using Zicasso and the experience could not have turned out better.
First, the agents that they recommended were attentive and experienced in their efforts to determine what we wanted out of our trip and to make it happen to meet our expectations. The most difficult part of the planning process was having to make a choice of which agent to choose. They were both excellent in their planning and their proposals.
We chose a travel designer at this travel agency to be our agent and we really needed his expertise to make this trip happen without a problem. It was planned for the spring of 2020, but of course the Covid 19 pandemic changed everything. Our agent was there with us throughout the complete experience. We finally were able to complete our two-week tour of Spain this September into October. It was as stress-free as traveling could possibly be. He was in constant contact with us to make sure our transportation, guides, hotel, and dining experiences happened without any problems.
Would I use the travel agency as my agent again? Absolutely, our travel designer is a consummate professional who has earned my complete trust.
Would I use Zicasso again? Absolutely, they not only recommend two agents, but they also assign a contact person at Zicasso to offer help and guidance in the selection process. Once your choice has been made they continue to be in contact with you to make sure that you have an additional resource during your planning process.
I have again used Zicasso to plan a graduation trip to Italy for my granddaughter in 2022. I cannot offer a greater recommendation for a company than to be a repeat customer.
We really enjoyed the hotels selected by our travel designer at this agency. They all lived up to their ratings and were conveniently located, many were in the historical center of the city. It made touring the historical sites and experiencing the culture of Spain so easy and enjoyable.
We really enjoyed our tapas tour in Sevilla with our guide. She is the Queen of Tapas in Sevilla, plus is just such a great person to spend time with over a great glass of wine and her recommended tapas.
Who wouldn't love traveling in Spain?
Each review is written by a verified traveler who was matched by Zicasso to the reviewed agency. Traveler must have purchased and traveled.
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