This Southeast Asia travel agency organised a brilliant holiday for myself and my 80 year old mother. Our travel specialist was exceptional in her ability to elect experiences that mirrored what we had asked for. The tour guides were all delightful and very knowledgable. They took exceptional care of my mum and treated her as a member of their family. The accommodation and meals organised were also of a high standard. We appreciated the opportunity to meet our representative in person and her willingness to support us whilst on our trip was very much appreciated. This agency is certainly very fortunate to have someone of her stature representing them.
The most enjoyable parts of our trip were actually sharing our experiences with such delightful guides. Even though we were only with each for a few days we would consider them our friends. the service and care was always exceptional and beyond what we have experienced on any other holiday. Their genuine warmth and friendliness, as well as the wonderful places we visited with them was what we loved most about our holiday.
Not much! The only problem we had was with the internet in some of the hotels. When travelling overseas it is important that I am able to receive emails and use Skype etc to communicate with family and work. On a few occasions the internet service was not sufficient to do this quickly and effectively.
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