We really enjoyed our trip to Argentina (Buenos Aires and Mendoza area wine country) and Chile (Santiago, Valparaiso and nearby wine country). Great boutique hotels, mostly very good local tours. Our agent at this South American travel company was very responsive and helpful in planning our trip. Her suggestions for hotels and activities were spot on. We found her extremely easy and pleasant to work with. She made some suggestions for options/activities that turned out great. Our agents were diligent at following up both before and during our trip to ensure our satisfaction. The trip itself went extremely well with virtually no hiccups. One minor mishap occurred when one of the local vendor/providers dropped the ball and neglected to pick us up for a transfer back to our hotel after a day long activity. We were forced to hire a taxi. We informed our travel company and they very promptly contacted the local provider and got us a cash refund for the cost of the taxi. In sum, the travel team was very responsive, attentive and caring with us, even during the trip, to ensure we were satisfied and things went smoothly. We would highly recommend this company to others.
We absolutely loved the Alta Montana drive tour in the Andes, culminating in a beautiful, easy walk in the Aconcagua national park. Stunning. We highly recommend the Legado Mitico hotel in BA and the Aubrey in Santiago. The Parilla tour in BA was big fun and great food. We enjoyed our local guide in Chile, Francisco. He was very good about adjusting our itinerary on the fly to satisfy our needs and curiosities and help us get a few off the beaten path experiences.
We were very happy with our travel agency, the trip itinerary, hotels, tours, local providers. As with any array of experiences, some things were more memorable than others, but nothing was bad or disagreeable. Overall, we were happy with our choices.
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