We had known about Zicasso for a few years but wanted to save our first experience using the service for the most memorable occasion: our honeymoon! We submitted our request and was immediately put in contact with a wonderful South African safari travel specialist. Our travel specialist was very easy to work with and super responsive. We were in contact almost every day during our initial planning stages.
My husband and I knew that we wanted a good balance between city touring in Cape Town, Franschhoek and Johannesburg, and an equal number of days on safari. When you have what seems like limitless safari and lodging options and are working full-time, it's easy to become overwhelmed at what could be for your trip and lose focus, even for someone who is connected to the travel industry. Our travel specialist made the entire process seamless. All it took was one phone call to relay to our specialist our interests, a few email exchanges, and we had our itinerary finalized in a matter of weeks! It probably would have taken us a lifetime if we had to research the different safari lodges and plan the trip ourselves!
On arrival, we did not have a worry about a single detail. We were met at the airport by our Cape Town guide who had a packet put together by our travel specialist with all the important information - itinerary complete with all the necessary contact information, beanies for the cold morning game drives, and a book on South African cuisine! This was a very pleasant welcome surprise! The transfers were all prompt and on several occasions, the companies had phoned our hotels beforehand to let us know the exact pick-up time. The guides chosen by our specialist were all extremely professional.
There were so many different aspects of our 12 day trip that made it such a unique, one-of-a-kind experience.
We had planned our trip wanting a balanced city and safari experience. We loved Cape Winelands and think that it far surpasses Napa Valley. We wouldn't change a thing there. We had just a one night stay in Johannesburg and thought that was enough.
Where we could have changed our itinerary was in Cape Town. I had planned 4 nights in Cape Town because I wanted to be fully immersed in South Africa before going on safari. We could have done one less day in Cape Town and one more day on safari. We stayed at 2 different lodges; 3 nights in Sabi Sands Game Reserve and 2 nights in Welgevonden Game Reserve. By the 5th day, we weren't as concerned with seeing the animals as we had already seen the Big 5 plus more several times. We felt that 2 nights in second lodge was not enough time to really enjoy the lodge and its amenities. Three nights in each lodge would have been perfect. Of course, this is in no way the fault of our South African safari specialist - she did a perfect job designing the honeymoon we had wanted! We can't thank her and Zicasso enough!
Each review is written by a verified traveler who was matched by Zicasso to the reviewed agency. Traveler must have purchased and traveled.
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"Working with this Africa safari tour operator proved to be a good, and ultimately successful, experience."
"Communication with the agency was very easy , gave us a vacation exactly like we were looking for, all the travel...
"The agent we worked with planned the most perfect honeymoon. We told her the activities we wanted to do and she customized it...
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