Many thanks for your feedback on your trip with us in which you visited Argentina, Chile, Brazil & Uruguay.
On the two points that you mentioned, note that it is included in our Important Information before travel document:
When flying with the local airline:
carry-on allowance is 1 piece of hand baggage with a maximum weight for domestic flights, in Economy Class, the maximum weight allowed is 5 kg (11 lbs).
Checked luggage allowance per piece of luggage with a maximum weight for domestic flights in Economy Class is 15 kg (33 lbs) is now charged at approximately US$10.
On your second point of group size on particular day tours, as I explained during the planning process the size will depend if you request a regular service or a private service. Given that you were travelling alone, the cost of a private service would have increased the price disproportionately and hence you choose a regular service. However, as you also experienced, many regular services can include smaller groups depending on the activity.
I am delighted you enjoyed your trip with us and appreciate your recommendation. If you decide to travel to this region again, do not hesitate to contact me and I will help you in whatever way I can.
All the best,
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