This was my first experience using Zicasso. Traveling to New Zealand on a journey which included three other people required specific information. One of our party travels with a wheelchair and another is a vegetarian. At least two travel experts responded to my inquiry, one in the US and the other in New Zealand. I decided to work with Rachel at this New Zealand travel agency. She and I used e-mail to finalize details. During the trip, one schedule glitch occurred (not her fault). One phone call to Rachel and it was corrected in about 30 minutes
Both deserve 5 stars which means I will visit Zicasso whenever I travel out of the US.
The overall New Zealand experience is not to be missed. Great natural beauty. Delicious home-grown food and some of the finest white wine in the world. But standing above everything, the warmth of the people we encountered.
We would have stayed for at least another week!!!
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