Our travel agent exceeded expectations with respect to our recent trip to New Zealand. All lodging accomodations were outstanding - a nice mix of 5 star hotels with "motels" with eat-in kitchens, all within budget. Locations of the lodging were right on target - typically within walking distances of restaurants and other fun activities. Excursions booked by our agent were also very interesting and fun, based on a general interest expressed in areas such as hiking, sightseeing, etc. I was surprised by professionalism and great customer service the excursion operators demonstrated. I had never used Zicasso before or this travel agency but would definitely used both again and would recommend to family and friends.
A kayak trip through an area with glow worms booked with Waimarino Adventure Park and beach combing/wildlife viewing on the Otago Peninsula. This started out as a trip of a lifetime, but based on my experience, I will be returning in the next few years.
Stay longer! Will be booking a second trip to explore Abel Tasman park and areas north of Christchurch. I would spend less time in Christchurch - the city is still rebuilding from the earthquake in 2011.
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