This travel company is friendly and responsive. They organized accommodations that generally met our specifications. However we strongly recommend doing your own research about travel distances and weather before signing off on their suggested itinerary. For example to access the camel ride/desert, the car ride is very, very long to/from major cities, with some roads in disrepair. Further we recommend you request detailed itineraries including who exactly is expected to do what, when and where (driver, guide, hotel, etc). We sent them 8 pages of suggested improvements at the end of our trip. ( we are very frequent global travelers and have never done that before)
Overall the Moroccan people are very friendly, the food is very good and the hotels ranged from fine to fabulous. We loved Marrakech - we benefited from a terrific guide there -and wish we had had more time in that city (see the point about itineraries above). The Marrakesh hotel we stayed in is a fabulous boutique hotel—highly recommend. Also the Roman site of Volubilis is definitely worth a visit.
We would absolutely not go to the desert in December - it is not just cold, it’s freezing. And the 90 minute camel ride with no gloves or hat was not fun. And the car ride is miserable. We would spend more time in Marrakech. We would not spend 3 nights in Fez.
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