This Japan travel agency was great to work with! They were very prompt in answering questions, had a lot of good recommendations and made any changes we suggested. Laura was great! We threw them the additional challenge of an extra traveler for the two weekends we were in Japan and it was not problem. They know the area and know how to do it right. I would definitely recommend them for anyone traveling to Japan.
We're just beginning to travel and learned a lot about what we liked. We enjoyed the smaller cities better than the larger ones. While in Matsumoto, we found a sake brewery in a nearby town and traveled there for a very memorable experience. The grand daughter of the founder (?) met us and gave us a tour of the family house before taking us for our tasting. Bicycling to the wasabi farm was also a lot of fun.
In Hakone, we stayed in a ryokan that was incredible, and thoroughly enjoyed the outdoor sculpture gallery.
I'd spend less time in the larger cities, but part of our time in Tokyo was to visit with our son who is working there. I would not use the guides again. Despite what we would say to them, they seemed to have their own agenda on what we should see, even if we specifically asked them to include or exclude certain things. I also found that the guides, while able to fluently describe what they were showing us, didn't seem to understand our basic questions. All the guides were very nice, they just ignored our requests.
We also crammed too much into our trip. But, this was our error, not the travel agent's.
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