Overall 10 stars out of 10 stars
Our travel specialist at this Japan travel agency and her team were professional, customer-focused and driven to deliver the best experience for me and my family.
* What we did well
Everything! Very responsive to developing my dream trip and I thank youso much. I was an informed traveler and I appreciate that. Your customerservice is second to none of my past experiences. Business Class on ANA was one of the best airline experiences that I ever had. Top notch. The domestic flight was okay but the BC wasexceptional with the staggered seating. Loved it! Now I can never goback. lol
Our hotel in Okinawa Japan was the Moon Ocean Ginowan and exceeded our expectations overall.
The accommodations were perfect with the staff very customer-focused. While only some of thestaff spoke English it was not a problem at all. The rooms were verymodern with an upgraded bathroom featuring a bathtub and showerwith picture windows overlooking the East China Sea. The breakfast had a great variety for alltastes esp. influenced by the Japanese palette.
I cannot say enough about the tours. Our guide wasprofessional, knowledgeable, interactive and very responsive to ourquestions and any changes to the itinerary with a smile. Our driver was alwaysearly in picking us up and was very well prepared on his CD musicselections. My son and daughter loved the music! We enjoyed both days.Memorable stops were the Shuri-jo Castle and the Japanese Navy UndergroundHeadquarters. Our driver drove us to a cliff overlooking Sefa-utaki, ahistorical sacred space overlooking Kudaka Island in the Pacific Ocean, aquick stop to the Okinawa Peace Memorial Park, and then to Okinawa World,where we saw a traditional Eisa folk and lion dance - the drums wereawesome and then descended into a deep cave called the GyokusendoLimestone caves - spectacular, humid, and stunning stalagmites andstalactites.
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"Hotel bookings were amazing!!"
"Very good trip, very good and helpful company, very responsive."
"The itinerary was well thought out and [our travel team] made everything very easy for us once we were in Japan."
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