We have just returned from a most wonderful and memorable holiday, still jetlagged but on a high! We travelled for over 4 weeks, of which the majority covered the length of Italy - so easily managed thanks to the outstanding organisational skills of our agent. I love planning holidays overseas for my husband and I, and do a huge amount of research. I soon realised that in the short time we had, and the area we wished to cover, we needed someone to pull it all together for us. While chatting to our agent on skype, she quickly tuned in to our needs, and very few changes were needed to her original quotation. She had many good ideas to add, and was very realistic as to what we could or could not fit in. (Croatia was travelled independently, not with this agency).
Our plans changed while travelling, and we had to extend our stay in Italy by a week. What a pleasure it was to have our agent there to take it all off our hands and rearrange for us! It completely validated my choice of using a local Italian travel agent as opposed to one from my country.
The hotels at which we stayed, all suggested by our agent, were fantastic. All boutique type, our preference, all in great locations. I am sure the service at each is usually excellent, but each seemed to know we were a client of hers, and we seemed to get that extra bit of attention. We used many drivers, every one so punctual, so charming, so helpful and knowledgeable themselves, their vehicles spotless and comfortable. My husband could not believe that at the end of every platform was a person with my name on a sign, and we were just whisked away to the next destination. All he had to do was follow! We used a few of her restaurant suggestions and enjoyed so much great food and wine. There were also some days that we opted to do our own thing, instead of having activities organised for us. Having an idea of what we were planning, our agent would still include relevant information like ferry timetables etc, without being asked, just to ease our way.
And then there was the local phone! A package left at our first hotel, loaded with numbers of our own agent and other agents, as well as other information. ( as well as instructions to return it). This proved invaluable when we needed to change all our arrangements, and we felt so comfortable knowing she was only a call away at all times.
The one thing I was nervous about when booking through Zicasso was that I could find very few reviews except on Zicasso or the travel company's own website. Almost nothing on Tripadvisor, which I use regularily. However, I would like to allay the fears of anyone reading this......and my advice......although maybe more pricey than doing it on your own or with an agent from your own country, you cannot go wrong with this agent by your side! The knowledge, ease and convenience she brings to the holiday is most definitely worth it!
It's impossible to decide!
The stunning cliffs of the Amalfi coastline, or the steps of Positano? Or was it Ravello?
The beautiful buildings and atmosphere of Florence, or the art?
The breathtaking hike in the Cinque Terre, or the picture perfect villages from the sea?
The romance of Venice? ( Definitely not the tourist hordes!)
Livorno - totally underrated!! so much to do and see from here - the verdant countryside or the walls of Lucca?
Bellagio (Lake Como) - breathtakingly beautiful, just have to return.
Milan - the only place that didn't do much for us - maybe because so much was closed, everybody seemed to go off on their holidays - "It's August, you know!"
A special mention to the hotels La Toretta in Manorola,5Terre and The Belvedere in Bellagio - both had that something "extra".
Stay another month! :)
I could never understand why people raved about Italy and wanted to return. Now I do! I would not change anything about this trip. But if I were to return, I would now know where I would wish to return to spend more concentrated, quality time, and where else I would like to visit in this beautiful country.
Each review is written by a verified traveler who was matched by Zicasso to the reviewed agency. Traveler must have purchased and traveled.
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