The trip was good. The only negative was that we had a full day excursion to Cinque Terre booked many months in advance. We were told the night before the excursion that it had to be cancelled as the tour company couldn't get another pair to go with us. Our agency contacted us very late and said we could go on the tour by ourselves if we paid an extra $300. I felt with the extreme late notice they should have just paid that $300. We essentially received everything else we asked for although our hotel in Rome was not in a great part of town. I would have hoped they would have let us know this in advance.
Florence was great. Sorrento was really good as well. We had a great hotel with a great view and a great driver.
Would have skipped Venice and spent additional time in Florence, allowing for trips to Siena and through wine country.
Travel Company's Comments
We are sorry to hear about your experience with the tour at Cinque Terre. Unfortunately we learned at the last minute about the cancellation. I am sorry we couldn’t offer a comparable alternative. Thank you for sharing your experience with us; it helps us improve our service.
Each review is written by a verified traveler who was matched by Zicasso to the reviewed agency. Traveler must have purchased and traveled.
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