The trip was simply wonderful! My family and I (7 of us) greatly enjoyed all the places we were showed. We started the trip in Florence, went down to Naples and ended in Rome. Prior to the trip, our travel agent, Giuliana from this Italy tour company, was prompt in her replies and provided us with useful suggestions on the places to go. We greatly enjoyed crafting the itinerary together. Giuliana was extremely patient and understanding when it came to changing of plans (2 seniors were travelling with us and some parts of the tour had to be customised to meet their needs). The various local agents Giuliana had arranged for us were thorough in their explanation and truly experts in their field!
Giuliana and her guides made arrangements for us to be on the "Skip the Line" list everywhere we went. This was truly a great relief as we could see the never ending queues for the purchase of tickets even before we reached the attractions (be it the Uffizi Gallery in Florence or Colosseum in Rome). If not for this, we might have to queue for 2 hours before we even step foot into attractions.
The most memorable visit of the entire trip was visiting the Colosseum in Rome. At the Colosseum, special arrangements for made for us to see the "backstage" of the Colosseum. This was not open to the public and you can only imagine how privileged we felt to be seeing thousands of years of history and having the place all to ourselves! We felt like stars that day as other travelers wondered how they could also get to where we were.
To save some money, I had requested that the travel agent to book us on 2nd class trains in between the cities. The next time I go, I wouldn't save that money and would just follow the travel agent's suggestion to sit in the 1st class cabins. This is because the trains in Italy only pull into the stations 10 minutes before departure. Also, the first class cabins were located nearer the front of the train. You can imagine the rush when we only have 10 mins to run to our 2nd class cabins with our luggage (which takes at least 3 - 5 minutes to get to if you are running/ walking fairly quickly) then using the remaining 5 minutes to make sure everyone (including the old folks who are lagging behind) is on board and the luggage are stowed properly (there is not much space on the train for luggage and you'll have to fight for space).
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