We used this travel agency when planning our honeymoon to Italy. We traveled to Venice, Cortona, Florence, and Positano. We knew we wanted our honeymoon to be something special, and after some debate we decided on Italy. I had heard about Zicasso, but was nervous to go through a website to plan such an important trip. Once we started the process, it was clear we made the right decision. After entering a basic description of what we were looking for we were contacted by two agencies and both of us knew this company was our best choice. Our agent was wonderful to work with! We had a few detailed phone conversations outlining what we wanted to do and he put together a fantastic itinerary. He was available after with any questions we had and was happy to make changes based on our preferences.
Our agent created a trip that had a mix of full day tours, half day tours, and days to explore at our leisure. Highlights of our trip were a cooking class in Tuscany, wine tour of Chianti, and boat trip to Capri! Our agent knew that my birthday was the same day as our boat tour and even arranged a surprise cake and prosecco! All of our tours were private and all guides and drivers were polite and spoke English. Our agent emailed us throughout the trip to make sure everything was going smoothly and we were happy. On our trip we also learned that many of the hotels and guides knew our agent. He had stayed in all of the hotels he put us in and he went on the tours as well to ensure they were the best for his clients! We couldn't ask for better customer service!
Overall the thing we were most impressed with was how seamless the entire trip was! When we got off each train someone was waiting for us at the end of the track. Every driver was early or on time, professional, personable, and spoke English! We felt secure and well taken care of every step of the way. I would recommend that anyone planning a trip to Italy that really wants to do it right use this company. Thank you to our agent for making this trip the best of our lives and the perfect adventure to begin our lives together!
Cooking class in Tuscany, walking wine tour in Venice, trip to winery in Chianti, private boat trip to Capri, beautiful villa in Cortona!
Spend one more day in Florence!
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