Our Italy travel company planned and executed the most incredible honeymoon we could dream of. Truly executed with the quality and privacy we had hoped for; just spectacular.
We were on our honeymoon, which in it of itself was spectacular when spending time together without interruption. From the bike tour through Tuscany to the boat ride between Capri and Positano, everything we experienced was stimulating yet relaxing.
From the moment I engaged with Zicasso, our travel agent was prompt, efficient and effective in their communications, executions and services. The travel company planned an incredible trip and remained flexible throughout the entire conception process; even remaining flexible once the trip had been finalized. It was an absolute pleasure engaging with the team.
Chronologically, our travel company received my feedback from Zicasso responding with a professional and thoughtful response identifying who they were and how they would prove to render an unforgettable honeymoon.
Once we had exchanged our contact information and our agent had received my interests, they identified a draft turnaround time. The travel company was prompt and timely with their response which helped me feel more comfortable with the team and their abilities. The draft itself was exactly as we had discussed and served to provide context for the remaining plans.
Once our agent fielded our response, the company quickly generated a final product from which we added small items as suggested, ie restaurant reservations or incremental tours.
Once abroad, the level of service we received was exceptional; drivers were polite and punctual, guides were knowledgeable and friendly, recommended restaurants were delicious and accommodations were perfectly located and comfortable.
While touring, the team was available for contact should we have needed any support whatsoever. Additionally, they had planned for members of their team to meet us at any way-point where directions may have been difficult to follow or crowds may have made it more difficult to navigate, ie disembarking from the train, a driver or assistants was always there to be sure we found our way to and from the platform and even our seats.
Overall, the tour was incredibly planned, as though it had been done for their own family.
We would not have changed any part of our trip, but if we did it again, we would remain in Florence and Positano for a longer period, slowing everything down and enjoying the local pace of life.
Each review is written by a verified traveler who was matched by Zicasso to the reviewed agency. Traveler must have purchased and traveled.
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