This was a once in a lifetime trip for our family. There were a few issues in the promptness of car service pickups, but they worked out in the end. We must make special mention of our driver. He is the most polite, helpful, and enjoyable young man. He saved the Tuscany wine tasting trip for my wife and daughter which started out badly. On so many other of our day trips, he just went above and beyond in the level of service he provided. We absolutely loved him!!! We would definitely use this travel agency's services again, and we would specifically ask for the same driver to be our driver every day.
The most memorable experiences include our Vatican tour, the Vatican Necropolis tour (arranged on our own), cooking class (absolutely fabulous according to my wife and daughter), touring hill towns of Siena, Lucca, Assisi, and San Gimignano, wine tasting in Montalcino with a sommelier, touring Cinque Terre, and the incredible room we had at the hotel in Portifino!!!
The one thing we would do differently is each day we would confirm the schedule and pickup times for the next day. While the agency's team was able to quickly resolve issues when I called, it does provide a little bit of worry and concern when a pickup time was missed since we had a full schedule every day. Confirming the next day's itinerary by simple email each day would have helped both us and the agency to ensure everything was covered.
Each review is written by a verified traveler who was matched by Zicasso to the reviewed agency. Traveler must have purchased and traveled.
Zicasso matches you with the world’s best travel specialists.
Get Your Trip Planned
"All drivers were there waiting for us, and were very personable. The hotels were all very different from each other, but all...
"Our agent and his entire team provided us with an unforgettable travel experience."
"Spectacular!! The suggestions that our agent made as far as what would best suit our family were right on target..."
Copyright © 2020 Zicasso, Inc. All Rights Reserved. CST 2124858-50.
Headquarters: 1580 W. El Camino Real, Suite 14,
Mountain View, CA 94040, USA
Denver Branch: 1407 Larimer Street, Suite 300,
Denver, CO 80202, USA