This was a perfect family vacation. We selected this Italy travel agency, largely due to the clear communications from them and their intimate knowledge of the area. Because of my frequent interactions with our agents in planning the trip, I expected the trip to be wonderful, but my expectations were greatly exceeded. Every detail of our trip was carefully thought out by them and executed flawlessly. While we were travelling, it felt like we had an entire team taking care of us and ensuring that the logistics occurred seamlessly.
This was the first trip in which we had used a travel company, as I generally have managed most of the details of our previous travel. our agents from this travel company took the time to understand what we hoped to accomplish and the interests of each of our three children and us. In helping us plan our vacation, we didn’t feel like they were pushing us into a standard tour or driving us to specific hotels. Instead, they offered choices (all great) that met our budget and goals. The communication with us before and during the trip was excellent; it felt like we had a team on the ground making sure that everything went smoothly and answering any questions we had along the way. Since I didn’t have to worry about the daily logistics, I was able to enjoy this vacation more than any other trip we have taken.
Your overall comments on Zicasso
With all of the “info” that exists on the web, the technology and responsiveness was helpful. I think the concept of Zicasso and the expertise of your travel partners are excellent. We will use both our selected travel company and Zicasso again and have already referred friends to both.
Frankly, every day was an adventure filled with historic places, art and culture, and, of course, great food and wine. Our hotels were first rate, the drivers prompt and professional and the tour guides were among the best I have ever experienced. The restaurant suggestions and the hospitality we received there were remarkable as well.
Stayed longer, especially in Sorrento! Added an additional day with a tour guide in Rome. Beyond that, I would probably not fly out of Naples again, especially in the summer (my planning, not the travel company).
Each review is written by a verified traveler who was matched by Zicasso to the reviewed agency. Traveler must have purchased and traveled.
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"The trip was delightful and met our expectations. The ongoing dialogue and support were helpful."
"The hotels that our agents selected were wonderful...Our drivers for transfers were all punctual, and our drivers for day...
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