I was hesitant about working with a travel agent, let alone one whom I was referred to through a website. However, mid-January we realized we were in a bind - we had not made any formal arrangements for our vacation and we planned on taking our trip in April or May. It was at this time that I learned of Zicasso and after doing my research and reading a number of reviews, I decided to take my chances and submitted a customized request for a two-week trip through Italy.
The full experience, from the moment I submitted my request through our return home from a fabulous vacation, was stellar. Hillary was extremely prompt in reaching out with a call to find out more about our vacation objectives and the planning, executed by Debbie was meticulous and thoughtful.
This was truly the best vacation I have ever had, and probably the first worry-free vacation I have ever had as all arrangements were flawless - from the accommodations, transportation and tours, we didn't experience any issues and the service was phenomenal. We thoroughly enjoyed our drivers, our guides and all of the experiences in between.
The most enjoyable part of our trip was the food! The most memorable experience we had would have to have been our "Food Experience Tour" which allowed us the opportunity to see products local to Emilia Romagna being manufactured - Parmigiano Reggiano cheese, Proscuitto and Balsamic vinegar. Our host, Allesandro was quite entertaining and informative - his passion and pride was evident. The highlight of the day though was our 'light' lunch - which ended up being a delicious 7-course meal paired with some delicious wines and all served in the beautiful setting of a 16th century monastery turned-Agriturismo.
Our only regret was that we didn't have enough 'down-time' to spend in Bologna - we saw very little of the city itself, except for what we saw on our way to/from the hotel. There were definitely some beautiful parts of the city that we didn't have the opportunity to explore.
Each review is written by a verified traveler who was matched by Zicasso to the reviewed agency. Traveler must have purchased and traveled.
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