This European travel agency did a great job coordinating our trip. They arranged every day for us and worked with us to make sure the trip matched what we wanted. Every driver we used arrived early, drove a spotless car, knew exactly where he was going, and was very polite and agreeable. Our three tour guides were all knowledgable, vivacious, entertaining, and incredibly enjoyable people with whom to spend our afternoon or days. The hotels were conveniently located, comfortable, provided great breakfasts and had extremely helpful and competent staff.
My only comment would be that I think we paid a bit of a surcharge for them to arrange everything, but I have no idea how much because the agency only provided the total price for the trip and won't break down how much any of the pieces cost. We may have chosen different day trips or excursions or private versus public tours if we'd known how much we were actually paying for the different options, but they don't do the pricing that way. However if you want five star treatment and don't mind paying a little extra for it, I would absolutely recommend them. It's worth the extra to know everything will go so well.
We really enjoyed the private walking tours of each city, which gave us a great lay of the land for the rest of the trip. We also enjoyed our day trip to Eger where we enjoyed a wine tasting run by the Grandmother of the vineyard. Despite her speaking almost no English, we felt so welcomed by her and had such a wonderful afternoon enjoying her wine. Truly a one of a kind experience.
I would've liked to spend at least one day getting a little more off the beaten track. I think we would've needed more time for that though.
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