Never again will I be a do it yourself kind of traveler. Our European travel agency made all the arrangements for our recent trip to Greece and Turkey. For the first time, I was able to relax and enjoy the travel rather than worry about reservations, tickets, getting around, research into where to stay, and, most important, the responsibility for solving inevitable travel problems.
Our agent at our travel company made contact quickly after I signed in with Zicasso. She listened closely to what we had in mind for our trip to Greece and Turkey, suggested options, and had the hotels and transfer connections ready to plug in. She found a flight to Greece and a return from Istanbul for a price considerably lower than my preliminary research had indicated it would be.
The results were breath-taking for the ease we were able to negotiate travel. Everything proceeded smoothly in general, but it was having the resources of our travel agency in a crisis that made me a true believer. A problem with the transfer in Istanbul was solved by having a local emergency number to call. When I emailed our agent to alert her to the inadequacies of the arrival transfer, she responded quickly and effectively. Our departure transfer was handled punctually and thoroughly.
It was in a true emergency, however, that we realized the value of being in the hands of competent travel agents. Our early morning flight out of Istanbul was canceled by a strike at Air France. We were concerned the day before when we couldn't check in as usual with the airline. We called our agent and left a message for her to check into whether we had a problem.
The owner of the agency called our Istanbul hotel in the early morning hours to tell us the news of the flight cancellation. She had already made new reservations for us to fly back by way of Rome, with connections to our final destination. Having this problem handled with such dispatch convinced me to allow true professionals handle travel arrangements. Zicasso was the clearing house to find them for us and I will be spreading the word.
We had comfortable hotels convenient to the major sights. We had personal guides who were knowledgeable and friendly for the day trips we wanted. We had agents meet us and deliver us to our destinations without having to negotiate or figure it out as we went. We had the pleasures of travel with almost none of the problems.
Nothing. We had transportation and guides in the cities of Athens and Istanbul, but we had a car and our own noses to guide us on the Islands of Santorini and Naxos. This allowed us freedom from being herded around with a group.
Your overall comments on Zicasso
By accident. Zicasso's website popped up when I looked up travel to Greece. I read the reviews of other travelers who used the service and decided to give it a shot. I was perfectly satisfied with the result.
Each review is written by a verified traveler who was matched by Zicasso to the reviewed agency. Traveler must have purchased and traveled.
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