Well our memorable holiday seems so long ago now! Amazing how as soon as you get back home, life resumes and the craziness of work, home and kids picks right back up where it left off! Luckily though, we have amazing memories that will last a lifetime. I stumbled across Zicasso on the internet whilst researching a holiday we wanted to take after a work conference in Spain. It didn't seem like many Australians used the service which was a bit nerve-wracking but I went ahead anyway. We got two quotes and I decided to honour the first and quickest response. Our agent from this European travel company was really personable and we got on to things straight away via email and Skype. Unfortunately life got busy from my end, Christmas and summer holidays got in the way and before I knew it we were only 8 weeks out from the trip and things got a little stressful and we were a bit pressed for time. Our agent replied to my emails promptly and although there was some issues due to time zones, distance and conversion of currencies, we got things finalised. Everything ran like absolute clockwork on the trip. All transfers were prompt and all guides were on time and easy to find or contact. Our agent was on the other end of a text or email if we need clarification on anything or if something went wrong (but it didn't). It was our first time to Europe so we just asked our agent to organise us a 'taste' of whatever we could achieve in the time we had. She provided a perfect balance of free time and organised activities plus very detailed information on what to do and where to visit in free time. The tour companies she chose for us were fantastic ... their tour guides were friendly, extremely knowledgeable and SO passionate about their cities. Europe is a very busy place and once you are there and immersed in it you realise how fantastic a tailor made holiday is. There were no buses, no headphone sets, no big long queues (except for St Peter's which is unavoidable, no matter who your guide is) and no stress. We didn't request 5-star hotels due to the cost but we needed have worried. All four hotels were in fantastic locations and of a small/boutique nature with great service. The locations were so great we just walked everywhere. We were upgraded on a couple of occasions as well, which was lovely. I would highly recommend this agent for anyone wanting a tailor made vacation.
We have too many memorable parts to list just one or two. We enjoyed everything we did and every new place was a highlight. Some worthy of a mention was the passion of our guide at Vatican City. The walking tour we did from information in our pack, ending at sunset at the Piazza Michelangiolo in Florence. The amazing day trip to Chianti in Tuscany on our anniversary, our driver was such great company. The history and beauty of Florence. Our hilarious guide in Venice. Our gourmet Cicheti crawl with him, a definite highlight. Walking for miles around Paris and seeing the Eiffel tower lit up at night and sparkling in the sunshine. Going back to our lovely accommodation for a couple of hours rest late in the day, also a highlight! Amazing how much you look forward to that when you have been walking for hours and hours. Our accommodation was so well thought out by our agent and we appreciated that greatly.
Probably nothing. Trip provided the 'taste' we were after. Hopefully we will get back to Europe one day for more exploring and revisiting our favourite spots.
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