We had one of our best vacations ever in Costa Rica, 4/10-4/18/2015. I was initially hesitant to work with an online travel agent, due to a bad experience my neighbor had with a company online(they were a fake company and took her $, but no vacation or vacation house existed). I need not have worried! Our agent at this Costa Rica travel company was very receptive to my questions and planned a great trip for us, making adjustments along the way. The intinerary he worked out was perfect for our family. We flew into Liberia and from there went to Arenal. The Springs Hotel was great, right on the volcano, and our excursions were ideal for our adrenaline loving boys. Our driver/tour guide was very knowledgeable about nature and knew everyone. He was a pleasure to work with and an added bonus to our trip (and was very understanding when my son got carsick and threw up in his van:( From there we went to Casa Mapache, which was also a great pick for our family. I highly recommend working with this agency and this travel company. We will definitely return to Costa Rica, and will work with them again without hesitation to plan our trip.
The Springs Hotel was very luxurious and the room (actually two rooms) our agent booked for us was perfect for a family of five. The hotel only has 40 something rooms, so the staff was unhurried and not overworked. The service was excellent there, and so was the food. The wildlife we saw everywhere was thrilling, and our excursions : rafting, hanging bridges, ziplining , surfing and a sunset Catamaran cruise were very fun. The people of Costa Rica are so welcoming and proud of their country.
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"We had a wonderful trip. Our travel agent did a wonderful job."
"...airport transfers, tours, guides were all top notched."
"I would strongly recommend it, and with working with this agent at this South American travel agency."
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