The trip was excellent. Overall it was outstanding. We will recommend this South Pacific travel company without hesitation. When we think about the geography covered, the length of the trip (29 days), the activities/tours and people we met along the way we are extremely satisfied with our agent from this travel company. Attention to detail was the key and her efforts deserve five stars - six stars if you had that category. Thank you again.
Our agent and this travel company provided us with many different options because this was a "custom" trip. This was not one of the standard 17 day tour group trips. In every location we were give four or five alternatives for activities. We looked at 8 different resorts in Fiji prior to selecting our resort. Their flexibility and knowledge was very helpful and comforting. All drivers were waiting for us, details about airports, customs, transfers to activities and tours were documented. It was flawless.
The tour company that partners with this travel company in Fiji did a superb job working with us. All of our paperwork was prepared upon our arrival. They were very helpful regarding storing our luggage at the airport and the helicopter transport to the resort when a sea plane was not available.
It is important to note that our agent did a great job coordinating dietary requirements. Special meals were available on the tours that provided lunch and/or dinner. The resort made fresh gluten-free breads at breakfast and dinner every day.
All the different hotels in New Zealand were contacted by us to confirm a feather-free room due to allergies. They all said that the tour company had already called to check on the feather-free room. Kudo’s to them - again a great partner with our travel company.
It was a trip to remember. We met people and established new friendships. We will return again. You can be sure that we will use this travel company. Once again our sincere thanks for a job well done!
Sydney is a busy city. Our activities outside of the city were memorable. Our afternoon at the opera was wonderful. The visit to Bondi Beach and the Dinner Cruise in Sydney Harbour were highlights.
We really enjoyed Auckland NZ and the island tour. We wish we had booked more time there and perhaps an overnight on one of the islands. The hotel was very, very nice. The staff was great. We will return to Auckland in the future.
Rotorua was a pleasant surprise. We had a corner room at the hotel with a view of the lake and the park. The tours were exceptional. Hells Gate was wild. The Tamaki Maori Village was fun and the food was delicious.
Watching the animals in their natural habitat outside of Melbourne was something we will never forget.
Queenstown is full of adrenaline activities. The Milford Sound tour is beyond description. The highlight was the boat ride. The bus was very comfortable.
Our Fiji resort was amazing. We had Bure 17 – very private. Excellent food. We will return to Fiji.
We would bring less luggage as most of the hotels are apartment style with washer/dryers.
We would not stay in hotels in the middle of the city. The hotels in Sydney and Melbourne were in the heart of all the great activities in the cities - within walking distance. This was based on our request to our travel company. But the trade-off is that you are in the middle of a busy city and need to watch the time when people are trying to get into work or leave for home after work. We may be on vacation but the city is not. Next time we will select hotels in Bondi Beach vs. Sydney a or a hotel in one of the local towns outside of Melbourne. For example when we went to the Great Barrier Reef we did not stay in Cairns. We stayed in a boutique hotel about 50 minutes north of the city in Port Douglas - a charming town with great small hotels.
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