There are not enough superlatives to bestow on our agents for the care they gave us: from the initial planning stages to the final send-off to the airport at the conclusion of our trip, they thought of everything. The planning was flawless, and completely attentive to our wishes. All of our special requests for activities were accommodated. We understood our costs completely, and there were no surprises at any time regarding the itinerary or the charges for services. The itinerary arrived well before departure, and included not only a complete daily breakdown of activities and timing, but also reminded us if there were additional fees for which we were responsible (entry to national parks or special venues). Once we arrived in Argentina, we were provided with a cell phone already programmed with their numbers---so we could call if we had any concerns. Our in-country drivers and guides were superb. All of them possessed a rich knowledge of their country and the particular activities that we would be doing during their service for us. As a result, we feel that we learned much more than we otherwise would have, and came away with a genuine appreciation for what we were seeing. The hotels and inns were well-located, comfortable, and welcome respites at the end of our busy days. Our breakfasts were included, as well as many lunches and some dinners. Food quality was top-notch. My wife and I have traveled extensively, and we agree that this was, bar-none, the best travel experience we have ever had.
Your overall comments on Zicasso
We found Zicasso on-line a couple of years ago. Your service is excellent.
1. Meeting so many fine people who were excited to share their country with us
2. Being able to plan our itinerary with all of our wishes included: seeing the glaciers in Patagonia; walking among the wildlife (penguins, seals) on the Valdes Peninsula; whale watching; sampling the beauty of the wine country of Mendoza; hiking in the foothills of the Andes; feeling the pulse of Buenos Aires; appreciating the awesome power of Iguazu
3. Having our agents caring for us every step of the way
We would have enjoyed visiting Salta and the northern portion of the country. Otherwise, just having an extra week would have been great.
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