If it were possible to give more than five stars, I would. I had written and spoken to several trip organizers prior to choosing this Africa tour company. After talking and writing to our agent, I knew this agency would be our choice, and I'm very glad we made that choice.
My wife and I took a 12 day trip to Africa, visiting several sites in Tanzania and Kenya. From the initial concept to refining our choices, to accommodating our special needs (we're older people) our agent and her staff were invaluable. I particularly appreciated our agent's candid opinions of each option for the trip, and her recommedations, which were spot on in every case. We had read quite a bit about African wildlife tours, including a few books, but this travel company supplied more specific information, all of which was very helpful. They took care of airline reservations, interceded and rescheduled when a major intercontinental flight was cancelled, arranged for us to be met at the points of arrival, arranged drivers. While in Africa, we had a chance to see several instances of people who tried to take a do-it-yourself trip, and the shortcomings and disasters which can result from that.
We had a great trip, mainly thanks to the good advice and excellent help from our agent her staff at this Africa travel company.
Ithaca, NY, USA
Wildlife viewing exceded our expectations, which were already pretty high.
The accomodations were unexpectedly comfortable, in most cases far superior than we're used to when traveling in the USA.
The staff at each place we visited was very helpful, very courteous, very knowledgeable.
Food was good, in some cases excellent. Out only criticism might be that there was too much good stuff to eat!
The 36-48 hour trip to or from Africa (counting delays and waiting periods at airports) is too much for older people. We would have been better off to plan an overnight stay at one or two cities, so we could get some sleep between legs of the trip.
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