Our travel agency and our representative, in particular, helped my husband and me organize a wonderful vacation in Japan. We had a great time, did so many fabulous activities and thoroughly enjoyed our time, exploring and discovering the wonders of culture, food, geography, history, etc., etc., etc.! Truly a great trip!
The guides were wonderful-punctual, knowledgeable, courteous, pleasant, and responsible. Our last driver on our last day was particularly attentive and professional. Even the rain at the end of our trip didn't hamper our adventure. We were provided with umbrellas when necessary and plans proceeded without a hitch. Our travel representative even took time to come to our sushi lesson to see how we were, as we were not too far from the office. In any case, she did not have to do this but that extra gesture made a big impact on us as she personally wanted to ensure our satisfaction. And we were thoroughly satisfied. When we encountered one small “glitch,” I was able to convey that information to our representative, who listened and took the concern seriously and respectfully. So much appreciated her commitment to excellence and professionalism. Highly recommend them for planning a trip to Japan.
Each review is written by a verified traveler who was matched by Zicasso to the reviewed agency. Traveler must have purchased and traveled.
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